Privacy Policy

Last updated: 1 July 2025

At Attractiv, your privacy is important to us. As a leading digital marketing agency based on the Gold Coast and serving clients Australia-wide, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy outlines our practices in line with Australian privacy law and the requirements of advertising platforms such as Google.

1. Who We Are

Attractiv is a digital marketing company located on the Gold Coast, Queensland, Australia (ABN: 64145310322). We provide strategic marketing, digital advertising, web development, SEO, social media, and email marketing services to businesses across Australia and beyond.

2. Information We Collect

We collect information to deliver and improve our services, provide tailored marketing solutions, and ensure effective communication. The types of information we may collect include:

  • Name, phone number, and email address (collected via our website forms and other direct communications)
  • Business information and goals (provided during consultations or via our website)
  • Browsing behaviour, device information, and website usage data (collected via cookies and analytics tools)
  • IP address, browser type, and operating system
  • Information from third-party platforms (such as Google and Meta) when you interact with our ads or digital campaigns

3. How We Collect Information

We collect information in the following ways:

  • When you fill out forms on our website (e.g., to book a discovery meeting, request a quote, or contact us)
  • Through direct communication via phone, email, or in-person meetings
  • Automatically via cookies, analytics, and tracking technologies when you visit our website
  • From third-party advertising and analytics providers, including Google and Meta, who may use cookies to serve ads based on your previous interactions with our website

4. How We Use Your Information

Your information is used to:

  • Provide and improve our marketing services
  • Respond to your enquiries and deliver requested information
  • Customise and optimise your experience on our website and with our services
  • Conduct analytics and measure the effectiveness of our marketing campaigns
  • Deliver targeted advertising, including remarketing, across platforms such as Google Ads and Meta
  • Comply with legal obligations and regulatory requirements

5. Digital Advertising, Cookies, and Analytics

We use cookies and similar technologies to:

  • Analyse website traffic and user behaviour
  • Personalise your experience and remember your preferences
  • Serve targeted ads through Google, Meta, and other platforms, including remarketing based on your previous visits

You can manage or disable cookies through your browser settings. For information on how Google uses data when you use our site, refer to Google’s Ad Settings.

6. Opt-Out and Control

You have choices regarding the collection and use of your information:

  • Opt out of personalised Google advertising via
  • Google Ad Settings
  • Adjust your preferences on our website’s cookie banner
  • Disable cookies through your browser or device settings
  • Unsubscribe from our marketing emails at any time using the provided link in those marketing emails

7. Disclosure of Information

We may share your information with:

  • Third-party vendors (such as Google, Meta, analytics and hosting providers) for the purposes described above
  • Legal or regulatory authorities if required by law

We do not sell your personal information to third parties.

8. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure data storage, restricted access, and regular security reviews.

9. International Data Transfers

If your information is transferred outside Australia (for example, to cloud service providers or advertising platforms), we ensure appropriate safeguards are in place to protect your data in accordance with Australian privacy standards.

10. Access, Correction, and Complaints

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate or outdated information
  • Make a complaint about our handling of your personal information

To exercise these rights, please contact us using the details below.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

12. Contact Us

For questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact:

Attractiv Privacy Officer
Gold Coast, QLD
Phone: 0422 253 212
Email: [email protected]

By using our website and services, you consent to the collection and use of your information as described in this policy. Where required, we will seek your explicit consent for specific data uses.

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